Contact our DOHRS team if you are looking for advocacy and/or support navigating complex housing and government assistance applications, connecting with community resources, and finding suitable housing for individuals and families that are currently homeless, or at risk of homelessness.
Downtown Outreach Services
Monday to Friday: 9am – 4pm
Closed for lunch: noon – 1pm
Regardless of the method of contact, please provide detailed information including your name, building, unit number, nature of the maintenance matter. Whether you send an email or leave a voice message, a ticket is automatically created in our system, which is then queued and tracked.
Non-urgent maintenance requests would include faucet leaks, smoke detector low battery warnings and other situations that do not require immediate attention.
Maintenance emergencies would include significant leaks causing flooding, sewer back-ups, burst pipes, and other situations that risk causing major property damage.
In the case of a fire, medical emergency or violent situation PLEASE CALL 911.