Pacifica Housing’s Downtown Outreach Housing Resource Services (DOHRS) is a drop-in centre, located in Victoria, which offers advocacy and support navigating complex housing and government assistance applications, connecting with community resources, and finding suitable vacancies for individuals and families that are currently homeless, or at risk of homelessness.

At DOHRS, we:

• Assist with finding housing in the private market through our network of landlords and online resources
• Help with completing applications for Supportive Housing and The Greater Victoria Streets to Homes Program
• Assist with completing BC Housing applications for subsidized housing
• Offer advocacy and support with accessing benefits, and scheduling or attending medical, legal and other appointments
• Assist with accessing resources when moving and re-locating homes and
• Give referrals and information to community agencies and services that will best support individual needs

Outreach Workers

Pacifica Housing Outreach Workers work intensively with a specific caseload of independent living clients in Greater Victoria to achieve long-term housing stability and independence. Many program participants have a history of chronic homelessness and are supported in overcoming a variety of barriers to maintaining stable housing.

Some members of Pacifica Housing’s outreach team work with other community service providers to provide Encampment Outreach, Indigenous Outreach and Landlord Liaison services; while the wider team delivers the incredibly successful Streets to Homes program, which provides supportive services to individuals with a history of chronic homelessness living in the private rental market.